Security Operations Center

Security Operations Center

24/7 Security

Monitoring & Detection

Our security team offers Security Operations Center (SOC) services as well as standard Security-as-a-Service (SECaaS) offerings. These services can be purchased on a modular basis according to support levels and cover the entire spectrum of enterprise IT security. Higher support levels automatically include the services provided by lower levels. Depending on the level you choose, you’ll have a monthly service credit available, which can be expanded as needed. Our Security Operations Center (SOC) and standard Security-as-a-Service (SECaaS) offerings build on one another and can be customized to meet your specific needs.

CSOC Level 1 – Communication & Consulting (Remote)

  • Consulting on IT security issues within the organization
  • Support for IT security decisions within the organization
  • Reporting, analysis, and response to security incidents
  • Remote support via email, phone, or video conference

CSOC Level 2 – Collaboration (On-site & Remote)

  • Support with the creation and management of IT security processes
  • Consulting for projects and business decisions
  • Planning and development of secure IT infrastructures
  • Remote or on-site during business hours

CSOC Level 3 – Emergency Services & Incident Response

  • 24/7 availability for security-related incidents
  • Active support on-site or remotely
  • Consulting, analysis, and implementation of measures
  • Incident Response & Emergency Management

CSOC Level 4 – Coordination & Monitoring (Remote)

  • 24/7 monitoring of known and zero-day vulnerabilities
  • Monitoring of sensitive data and operational information
  • Reporting & communication to designated interfaces
  • Analysis of security breaches, vulnerabilities, and risk factors

CSOC Level 5 – Fully Managed (On-site & Remote)

  • Live analysis, active monitoring, prevention, and immediate response
  • Monitoring of log files, alerts, and antivirus signatures
  • Analysis of encryption, data traffic, and anomalies (DLP, IAM)
  • Management of firewalls, IDS/IPS, security gateways, VPN, and proxies
  • Conducting scans, penetration tests, and security audits
  • Integration of SIEM and automated security checks

CSOC Levels

Below is a brief overview of our service levels:
CSOC Level 1 – Communication & Consulting (Remote)
CSOC Level 2 – Collaboration / Projects (On-site & Remote)
CSOC Level 3 – Emergency Service & Incident Response
CSOC Level 4 – Coordination & Monitoring (Remote)
CSOC Level 5 – Fully Managed (On-site & Remote)

Approaches, Management & Flexibility

With our support levels, companies can flexibly choose the security process that best fits their needs - from remote consulting and strategic IT security to comprehensive 24/7 monitoring and incident response. Our service approach gives you the flexibility to select exactly the IT security services that best suit your business.

Thanks to our modular system, you can customize and expand support levels as needed to meet your company’s security requirements. Depending on the level you choose, you’ll receive tailored consulting, support, and emergency services that you can access both remotely and on-site. Of particular note is our 24/7 availability, which ensures that you can access fast, expert assistance at any time - whether for security-related incidents or the continuous monitoring of your systems.

Through regular security analyses and vulnerability monitoring, you stay up to date and minimize potential risks. With our Full Managed Service, we offer comprehensive support that includes not only active monitoring and prevention but also regular penetration tests and security audits to identify and close security gaps early on.

If you have any questions or would like advice as an initial introduction, you can contact us at any time using our contact form.