Crisis- & Emergency Management

Fast Response & Strong Structures

Crisis Management

A security incident is not merely a technical problem. It is always an organizational and often a regulatory emergency. In addition to containing the incident and restoring operations, assessments, decisions, documentation, and, if necessary, reports to regulatory authorities may be required within a short period of time. It is precisely at this intersection of cybersecurity, organization, and compliance that we support companies with structured incident response management. Data protection reporting obligations under the GDPR, as well as IT security reporting obligations - such as those related to the BSI or for regulated companies - make a robust and transparent approach particularly important.

We assist our clients in professionally assessing security incidents, effectively managing them, and classifying them in accordance with regulatory requirements. Whether it involves system compromise, a ransomware attack, a data breach, or any other serious IT security incident: In an emergency, it is crucial to act quickly, clearly define responsibilities, and keep potential reporting and documentation obligations in mind from the outset. In the case of data breaches, it is particularly important that the controller must notify the competent supervisory authority under certain conditions; processors must report a breach to the controller without delay so that the controller can fulfill its obligations.

Our approach combines technical assessment, organizational management, and compliance-oriented classification. We help companies systematically document incidents, coordinate immediate measures, manage communication and escalation channels, and establish robust documentation. In this way, we lay the groundwork to ensure that companies not only remain operationally capable but can also meet regulatory requirements with the necessary diligence. The BSI highlights mandatory and voluntary reporting options for certain companies and explicitly identifies compliance with the reporting obligation as a required step for regulated companies.

Our focus areas in incident response management

Assessment & Classification of Security Incidents

• Initial structured assessment of the situation and prioritization of the incident
• Assessment of technical, organizational, and regulatory implications
• Assistance in determining the potential relevance under data protection and IT security laws

Command & Control in an Emergency

• Support for immediate measures to contain and stabilize the situation
• Defining roles, responsibilities, and escalation procedures
• Coordination between IT, business units, management, data protection, and other stakeholders

Compliance & Reporting Requirements

• Support in preparing regulatory assessments
• Assistance in collecting information required for reporting and documentation purposes
• Support in coordinating effectively with data protection teams, management, and other relevant departments
• Focus on traceability, adherence to deadlines, and a solid basis for decision-making

Documentation & Follow-Up

• Structured documentation of the incident and the measures taken
• Support in preparing for internal and external audit requirements
• Identification of improvement measures to strengthen incident response capabilities

Benefits of Implementation

• Faster and more structured response to security incidents
• Better integration of technology, organizational processes, and compliance
• Greater confidence in handling regulatory requirements and reporting obligations
• Robust documentation for management, oversight, and audits
• Sustainable strengthening of resilience, governance, and operational capacity

Fast, quality & reliable

We place particular emphasis on a practical, solution-oriented, and resilient approach. In the event of a security incident, there is no time for abstract concepts. That is why we provide support through measures tailored to your company’s specific situation, IT environment, internal decision-making processes, and regulatory framework. Our goal is a response that is technically sound, organizationally viable, and transparent to both internal and external stakeholders.

In a security incident, it is not only technical expertise and speed that matter, but also a confident handling of regulatory requirements. We help companies manage incidents in a controlled manner, consider potential reporting obligations early on, and make decisions based on a solid foundation.

If you have any questions or would like advice as an initial introduction, you can contact us at any time using our contact form.